REFUND POLICY
Scope
This Refund Policy outlines the circumstances and procedures for refunds for services provided by Vaug Digital Solutions, under Trustopay Innovations Private Limited.
Eligibility for Refunds
-
- Services Not Delivered: If we substantially fail to deliver the services as agreed upon in our contract, you may be entitled to a refund.
- Specific Circumstances: Evaluate refund requests on a case-by-case basis, considering factors such as [list specific potential reasons].
- Partial Refunds: May be issued at our discretion if some aspects of the service have been delivered.
Requesting a Refund
-
- Time Frame: Refund will be processed within 3 working days.
- Method: Submit requests in writing to info@vaug.in , including details of service, reason for dissatisfaction, and requested refund amount.
- Documentation: Provide supporting evidence where necessary.