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Logistics

Logistics software that knows where everything is.

Freight, courier, fleet and supply chain. We build tracking, dispatch and document agents that cut the calls, emails and spreadsheets from every shipment.

  • Freight
  • Courier
  • Fleet
  • Supply chain
  • Tracking
Book a callSee our work
vaug://fleet / live-trackingLive
DepotStop 1Stop 2ETA 14:32on time · 2 stopsBill of ladingread by agent ✓
Illustrative example

Live tracking, Dispatch tools, Document agents, Freight, Courier, Fleet, Supply chain, Tracking

The problems

Where shipments lose time. 

And how we fix each one.

  • 01

    "Where is my parcel?"

    Customer service spends the day answering tracking questions by phone and email.

    How we fix it

    Live tracking pages and an agent that answers status questions instantly.

  • 02

    Paperwork by hand

    Bills of lading, invoices and customs forms get re-typed into several systems.

    How we fix it

    Document agents read, check and enter shipping paperwork for review.

  • 03

    Dispatch on whiteboards

    Planning lives in a spreadsheet and one person's head.

    How we fix it

    Dispatch tools that suggest routes and loads, and let planners adjust.

  • 04

    Drivers without tools

    Drivers juggle calls, paper proof of delivery and several apps.

    How we fix it

    One driver app for jobs, navigation, photos and signatures, working offline.

  • 05

    Data you can't see

    Carriers, telematics and warehouse systems each hold part of the picture.

    How we fix it

    Integrations that bring every feed into one live operations view.

  • 06

    Exceptions found late

    Delays are spotted when the customer calls, not when they happen.

    How we fix it

    Alerts that flag late, damaged or stuck shipments as soon as the data shows it.

Logistics · case study

Proof, not promises. 

plan.egsrotterdam.com/planner?date=2026-09-30&depot=WHV
RotterdamOrder, truck, container…WaalhavenEV
Tue 30 Sep 2026Plan v3 · optimised 05:10 · 38 routes · 212 trucks · 7 unplanned ordersRe-optimisePublish to drivers (29)
Routes 38Unplanned 7Backhaul offers 12
RouteDriverStpKmEmptyStatus
NL-42Jan de Vries34124%Suggested
06:301ECT Delta, MaasvlaktePick up 40' HC MSKU 704312-8 · slot 06:30–07:00
09:052Valburg DCDeliver 22 pallets · dock 4
11:403DeCeTe DuisburgDeliver container · return empty

Backhaul offer BH-20931 · Duisburg → Waalhaven

18 pallets, 11.4 t · ready 13:00 · removes 164 empty km · +6 km detour

Drive time after: 8h 55m of 9h (EU 561 ok)

Add to NL-42Skip
NL-17Mila Bakker526811%Confirmed
BE-05T. Peeters (sub)311823%Review
NL-23Sanne Jansen31649%Confirmed
NL-31Kees Mulder430114%Confirmed
DE-08Lukas Becker238831%Review
NL-09Priya Ramdin61420%Confirmed
NL-12—322618%No driver
NL-26Bram Visser424712%Confirmed
123ECT Delta
20 km© OpenStreetMap
Planned 9,412 kmEmpty 2,318 km (24.6%)Backhauls matched 23EU 561 violations 0TMS sync 05:12 · OR-Tools solve 41 s

Featured case study

Logistics · Rotterdam, Netherlands · Dedicated Developers

An Engineering Pod That Cut Empty Truck Kilometres by 18%

A dedicated 5-person engineering pod building route optimisation and live shipment tracking for a road freight operator across the Benelux and Germany.

empty kilometres
-18%empty kilometres
loads per truck per week
+22%loads per truck per week
"where is my shipment?" calls
-55%"where is my shipment?" calls
  • 11 months (ongoing)
  • 5 people: tech lead, 2 backend devs, frontend dev, data engineer
  • Python
  • Google OR-Tools
  • Go
Read the case studyDedicated Developers

What we build

What we build for logistics. 

How we help

Four ways to work with us in logistics. 

Every engagement comes with one accountable lead, weekly demos and a Friday update.

AI as a Service

Agents for paperwork and questions

Document and customer agents take the repetitive work off your ops and service teams.

  • Reads PDFs, emails and scans
  • Confidence scores and review queues
  • Run as a monthly service
Explore AI as a Service

Compliance & standards

Standards we build to. 

The rules that shape logistics software in the UK, Europe and the UAE, designed in from the first sprint.

  • UK & EU

    GDPR / UK GDPR

    Driver and recipient data handled lawfully, with location data kept to what's needed.

  • UK, EU & UAE

    Customs data

    Accurate declarations and document records for CDS, ICS2 and UAE customs systems.

  • EU

    eCMR & e-documents

    Digital consignment notes and records designed to the eFTI direction of travel.

  • UK & EU

    Tachograph & working time

    Driver hours respected in planning tools, with data your compliance team can check.

  • Security

    ISO 27001 alignment

    Access control, logging and change management aligned with ISO 27001 practices.

  • UK & EU

    Dangerous goods (ADR)

    Flags and documents for hazardous loads built into booking and dispatch.

We design and build to these standards and work inside your compliance process. We don't claim certifications we don't hold, and we'll tell you early if one is required.

Security & compliance

Case studies

Logistics work. 

All case studies

Technology

Tech we commonly use here. 

Chosen for the problem, not the trend. Click a group to see how we engineer with it.

Logistics: your questions. 

  • Can you integrate with our TMS or WMS?

    Usually, yes. We work with APIs, EDI and file feeds. If a system has none of these, we'll find the safest workable route.

  • Will the driver app work without signal?

    Yes. We build offline-first, so jobs, photos and signatures sync when the connection comes back.

  • How accurate is a document agent?

    It depends on the documents, so we measure it on your real samples first. Anything below the confidence threshold goes to a person to check.

  • Can we brand the tracking page?

    Yes. Tracking pages and notifications carry your brand, domain and tone.

  • Do you replace our existing software?

    Rarely. Most projects connect what you already run and add the missing pieces around it.

  • How fast can we see results?

    A first agent or tracking page is often live within four to six weeks, with weekly demos along the way.

Other industries

Explore other sectors. 

Get in touch

Tell us about your logistics project.

Share a few lines about your idea, workflow or project. A senior lead replies within one business day.

  • Free 30-minute strategy call
  • NDA on request
  • Proposal within 48 hours
hello@vaug.in Our offices

We reply within one business day. No spam, ever.

Fewer calls about parcels.
More parcels delivered.

Free 30-minute strategy call · NDA on request · Proposal within 48 hours

Talk to a logistics lead