E-commerce & Retail
Commerce that loads fast, sells more and runs itself at night.
Stores, marketplaces and headless commerce. We build storefronts, customer agents and the operations tooling that keeps orders flowing.
- Headless
- Shopify
- Marketplaces
- Support agents
- Ops
Headless storefronts, Support agents, Order ops, Headless, Shopify, Marketplaces, Support agents, Ops
The problems
What holds stores back.
And how we fix each one.
- 01
Slow pages lose sales
Every extra second on mobile shows up in your conversion rate.
How we fix it
Headless storefronts built for speed, with images and scripts under control.
- 02
Support can't keep up
"Where's my order?" floods the inbox every sale and every holiday.
How we fix it
A support agent answers order, return and sizing questions instantly.
- 03
Stock out of sync
Inventory differs between the store, marketplaces and the warehouse.
How we fix it
One inventory source with real-time sync to every channel.
- 04
Returns eat margin
Manual returns handling is slow, and refunds go out before goods come back.
How we fix it
Self-serve returns with rules, labels and refunds that follow the parcel.
- 05
Plugins everywhere
Dozens of apps slow the site down and conflict with each other.
How we fix it
Replace fragile plugins with a few well-built custom features.
- 06
Launch days break things
Traffic spikes during drops and sales take the store down.
How we fix it
Load-tested infrastructure and caching that holds up on your busiest day.
E-commerce & Retail · case study
Proof, not promises.
Featured case study
E-commerce & Retail · Canada · SEO & Growth
From Position 62 to 6: SEO That Put a CBD Store on Google's First Page
A full SEO programme for a Canadian CBD e-commerce brand: technical fixes, site structure, content and clean link building that moved its average Google position from 62 to 6.
- average Google position
- 62 → 6average Google position
- traffic
- +90%traffic
- conversions
- +95%conversions
- Google Search Console
- Google Analytics
What we build
What we build for e-commerce and retail.
Custom Development
Headless storefronts
Next.js storefronts on Shopify, commercetools or Medusa, built for speed.
AI as a Service
Customer support agents
Answer order, return and product questions on chat, email and WhatsApp.
Custom Development
Marketplace platforms
Multi-vendor catalogues, payouts, reviews and seller dashboards.
Dedicated Developers
Inventory and order ops
Sync stock, route orders and alert the team before problems reach customers.
AI as a Service
Product content at scale
Agents that write and translate product copy for your team to approve.
Custom Development
Shopify builds and fixes
Custom themes, apps and checkout features, scoped and priced up front.
How we help
Four ways to work with us in e-commerce & retail.
Every engagement comes with one accountable lead, weekly demos and a Friday update.
Custom Development
Storefronts and marketplaces
Custom commerce where a theme isn't enough: headless, multi-vendor or multi-region.
- Core Web Vitals targets agreed up front
- Payments and tax for UK, EU and UAE
- Load-tested before launch
Compliance & standards
Standards we build to.
The rules that shape e-commerce & retail software in the UK, Europe and the UAE, designed in from the first sprint.
Payments
PCI DSS
Hosted, tokenised checkout so card data never touches your servers.
UK & EU
GDPR & ePrivacy
Consent-first tracking, cookie controls and clean customer data handling.
Accessibility
WCAG 2.2 AA
Accessible storefronts, in line with the European Accessibility Act.
UK & EU
Consumer rights
Clear returns, cancellation and pricing information at the right step.
UK & EU
VAT & OSS
Tax calculation and invoices that match where you sell and ship.
UAE
UAE e-commerce rules
Arabic-ready storefronts, local payment methods and consumer protection details.
We design and build to these standards and work inside your compliance process. We don't claim certifications we don't hold, and we'll tell you early if one is required.
Security & complianceCase studies
E-commerce & Retail work.
E-commerce & Retail · Canada
SEO & Growth
From Position 62 to 6: SEO That Put a CBD Store on Google's First Page
A full SEO programme for a Canadian CBD e-commerce brand: technical fixes, site structure, content and clean link building that moved its average Google position from 62 to 6.
- average Google position
- 62 → 6average Google position
- traffic
- +90%traffic
- conversions
- +95%conversions
- fantasyabaya.me/arتوصيل مجاني داخل الإمارات للطلبات فوق 300 د.إ · طلبات رمضان تُشحن خلال 24 ساعةABAYA & SHAILAابحثي عن عباية، قفطان، مصممة…Englishحسابي2
تشكيلة رمضان 2026
قطع محتشمة من ١٤٠ مصممة خليجية
عبايات وقفاطين وأزياء المناسبات، مع توصيل إلى الإمارات والسعودية.
تسوقي التشكيلةالمصمماتوصل حديثاً
عرض الكل (1,247)
ليلى ستوديو
عباية كتان بأطراف ذهبية
420 د.إ
ميزون روان
قفطان مطرز يدوياً
530 د.إ
-20%دار كنزة
عباية مفتوحة كريب
510 د.إ640 د.إ
حصة أتيليه
فستان بليسيه طويل
390 د.إ
رمال
طرحة جيرسي
85 د.إ
سحر وشركاه
عباية كريب كحلي
465 د.إ
E-commerce & Retail · Abu Dhabi, UAE
Launch & Rescue
A Stalled Fashion Marketplace, Fixed and Launched in 8 Weeks
A multi-vendor marketplace for regional modest-fashion designers, stuck after a previous agency left it half built. We fixed it, finished it and launched it in 8 weeks.
- from stalled to live
- 8 weeksfrom stalled to live
- conversion rate
- 2.8%conversion rate
- designers onboarded
- 140designers onboarded
- vindo.se/collections/knitwearFree shipping over 900 kr · 60-day returns · Carbon-neutral delivery in the NordicsVINDÖWomenMenKnitwearOuterwearJournalSearch knitwearSE · SEK1Merino ×Size M ×Under 1 500 kr ×Sort: Featured
Home / Women / Knitwear
Knitwear 48 products
Category
Sweaters22
Cardigans14
Vests8
Roll necks4
Size
XSSMLXLColour
Price
495 kr1 500 kr
NewFjäll merino crew
1 495 kr
Tuva cable cardigan
1 895 kr
Holm roll neck
1 295 kr
Sälen knit vest
995 kr
BestsellerÖland lambswool crew
1 195 kr
−30%Runa zip cardigan
1 047 kr1 495 kr
Abisko turtleneck
1 395 kr
Klippan cable crew
1 795 kr
Vik merino vest
895 kr
Few leftNorra ribbed cardigan
1 595 kr
E-commerce & Retail · Stockholm, Sweden
Dedicated Developers
A White-Label Dev Team That Doubled a Shopify Agency's Capacity
A dedicated 4-developer team working under a Stockholm agency's brand to deliver headless Shopify storefronts for Nordic fashion and lifestyle brands.
- projects delivered per quarter
- 2×projects delivered per quarter
- headless storefronts shipped in 9 months
- 6headless storefronts shipped in 9 months
- average mobile conversion for end clients
- +34%average mobile conversion for end clients
E-commerce & Retail · New York, USA
SEO & Growth
SEO, Shopping Ads and Email That Grew a Skincare Brand's Online Sales by 48%
A monthly growth retainer for epi.logic, a New York skincare brand: Shopify SEO, Google Shopping and Meta ads, conversion work on product pages and email flows, run as one programme against one number, online sales.
- online store sales
- +48%online store sales
- blended return on ad spend
- 3.4×blended return on ad spend
- store conversion rate
- 2.1% → 3.0%store conversion rate
E-commerce · India
SEO & Growth
SEO That Grew a D2C Lifestyle Brand's Organic Traffic by 76%
An ongoing SEO programme for Brandless, an Indian D2C brand of handcrafted canvas and leather essentials: technical fixes, collection pages rebuilt for search and buying guides that grew organic traffic by more than 76%.
- organic traffic
- +76%organic traffic
- average Google position (from 21.8)
- 11.4average Google position (from 21.8)
- organic revenue
- +58%organic revenue
E-commerce · India
Performance Marketing
Meta and Google Shopping Ads That Lifted ROAS by 3,134%
Paid social and Shopping campaigns for a performance lifestyle brand selling apparel and nutrition online: a rebuilt product feed, full-funnel Meta campaigns and weekly creative testing that lifted return on ad spend by 3,134%.
- return on ad spend
- +3,134%return on ad spend
- blended ROAS (from 0.38×)
- 12.3×blended ROAS (from 0.38×)
- of paid revenue from Google Shopping
- 42%of paid revenue from Google Shopping
E-commerce · India
SEO & Growth
Up to 9× More Non-Brand Organic Traffic for an Indian Online Store
Technical SEO, category pages rebuilt for search and a steady content programme that took Jain Industries' online store beyond its own name, growing non-brand organic traffic up to nine times.
- non-brand organic traffic
- Up to 9×non-brand organic traffic
- non-brand keywords on page one
- 12 → 110non-brand keywords on page one
- site health score
- 54 → 92site health score
Technology
Tech we commonly use here.
Chosen for the problem, not the trend. Click a group to see how we engineer with it.
E-commerce & Retail: your questions.
Should we go headless?
Not always. If a Shopify theme does what you need, stay on it. Headless pays off when speed, content or multi-region needs outgrow the theme. We'll tell you which side you're on.
Can a support agent access order data?
Yes, with read access scoped to what it needs. It can check status, start returns and escalate refunds for a person to approve.
Will it handle peak season?
We load-test to your biggest expected day plus headroom, and set up monitoring and alerts before it arrives.
Can you work with our existing agency?
Yes. We often build the technical parts while your agency owns brand and campaigns, or we work white-label for them.
Do you do marketplace builds?
Yes: multi-vendor catalogues, seller onboarding, payouts and reviews, usually on a custom or Medusa-based stack.
How do you measure success?
Agreed numbers from day one, such as page speed, conversion, support response time or tickets resolved, reported every week.
Other industries
Explore other sectors.
01 / Industry
Fintech & Insurance
Payments, lending, insurtech and finance ops
See Fintech & Insurance02 / Industry
Healthcare
Clinics, diagnostics and patient experience
See Healthcare03 / Industry
Real Estate
Proptech, rentals, brokerage and developers
See Real Estate05 / Industry
Logistics
Freight, courier, fleet and supply chain
See Logistics06 / Industry
Hospitality & Travel
Hotels, retreats, concierge and travel
See Hospitality & Travel
Get in touch
Tell us about your e-commerce & retail project.
Share a few lines about your idea, workflow or project. A senior lead replies within one business day.
- Free 30-minute strategy call
- NDA on request
- Proposal within 48 hours
A faster store and a calmer inbox.
Let's build it.
Free 30-minute strategy call · NDA on request · Proposal within 48 hours